The page that you are trying to open contains a movie that is referenced to an incorrect version of the Shockwave player,

what does this mean? i got it trying to open an isketch 'fixing your settings'
i have got adobe shockwave player (ver11),
any idea what the proplem is as im unsure,

thanks Holly x

Ensure you have the latest 11.5.x shockwave from http://get.adobe.com/shockwave/otherversions/

Select the FULL version.

:smile:

I do have the FULL version,
isketch helpdesk said it was a mistake and said it was fixed
what have i done isketch!

:eek::sad::cry:

Another thing to ensure Holly is that you uninstall the previous version of Shockwave before you install the latest version.

I'm not sure if this will sort it, but it may help :)