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Indiglow
13-12-2007, 10:11 AM
For almost a week now, I've been unable to get anywhere on iSketch. Before, I'd never had any problems. The problem is that rooms won't load for me at all and if they do, by the time they go, the game connection has been lost; eventually becomes a useless circle. When I didn't have it as bad as I do now, on Sunday, I only had network connection problems - I never had that before either. iSketch just froze and kicked me off.

I've restarted god knows how many times, tried iSketch/cleared my cache on IE and FF, searched for threads here, looked in Help on the site and just reloaded a billion times.

I'm totally lost now. :[

2.0
13-12-2007, 11:22 AM
Do tell us a little more about your operating system and the browser you're using, we might be able to help. If not, the experts at isketch feedback (mailto:info@isketch.net) have heard about most problems with the game, they might also be able to offer a solution to your problem.

Often a simple install of the full version of shockwave will do, you can do it here. Make sure you select the full version and not the slim version. This helps a lot with mac PPCs running 10.3 and 10.4. Intel macs is a whole different story.

Get the full installer here: www.adobe.com/shockwave/download/alternates/

Indiglow
13-12-2007, 05:20 PM
It doesn't really matter which browser I use, the result is mainly the same. On the rare occasions though, IE does load the rooms; FF doesn't even make it there.

I have Windows Vista sadly -_-

I've had the full version of Shockwave for awhile; I need it to play another thing so I doubt it's that.

BB
13-12-2007, 05:27 PM
Sadly sounds like network issues with your ISP. I went through a simlar experience some time ago and all I could do was wait for the issues to resolve themselves :sad:

2.0
13-12-2007, 06:05 PM
I have to agree with BB there, it's rare that it doesn't work on either browser on windows. Contact your ISP and report the problem if you can.

Indiglow
15-12-2007, 06:10 AM
So all I can do is ask them to fix it? :( Aw.

NoHints
18-12-2007, 08:51 PM
This is the info given by iSketch Help for your problem:

If the program reports "There is no connection" or if the "Rooms" list never appears after you have entered your username and clicked 'Logon', it means there are problems connecting to the iSketch server. There are several reasons this might occur:

Attempting to connect from behind a firewall that does not allow outgoing connections can cause connection failures. Contact the network administrator to adjust the firewall configuration to allow TCP/IP connections on port 1626 & 1627 (1627 only needed for sending sketches.)

If you are using Windows XP you might need to configure the built-in firewall to be able to send and receive sketches:

Go to Start > My network places > View network connections
Right click internet connection. Choose Properties.
Click Advanced tab.
Click Settings.
On Services tab, click Add.
Type a name for service. (E.g. "iSketch")
Type in local IP address
External port number : 1627
Internal port number: 1627
Click TCP on.
Click OK. Then OK again.


Using a proxy server can interfere because it may mask the real IP address of the user trying to connect.
Failed connections may also occur because the server is not currently running or accepting connections. If this is the case, try loading the game again later.
You have been disconnected by a system administrator. This is in cases of extreme misconduct and rule violations.